PRIVACY POLICY
INFORMATION WE COLLECT
We collect information that you voluntarily provide when you contact us, request a strategy proposal, or engage our consulting services. This includes:
- Contact Information: Full name, email address, phone number, business name, and job title.
- Business Information: Details about your automotive business, market position, current marketing activities, and strategic goals provided during onboarding.
- Communication Records: Emails, messages, call notes, and any correspondence exchanged during our engagement.
- Technical Data: IP address, browser type, device information, and website usage patterns collected automatically via cookies and analytics tools.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To provide and deliver our automotive marketing consulting services.
- To develop customized strategic recommendations and deliverables.
- To communicate with you regarding project status, revisions, and inquiries.
- To process payments and manage billing for our services.
- To improve our website, services, and client experience.
- To comply with legal obligations and enforce our Terms of Service.
- To send relevant updates or marketing communications (only with your consent).
INFORMATION SHARING AND DISCLOSURE
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: With trusted vendors who assist us in operating our business (e.g., payment processors, email services, cloud storage), all bound by strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
- Consent: Any other purposes for which you provide explicit consent.
DATA SECURITY
We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure storage systems, and restricted access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is typically retained for up to 36 months after engagement completion, unless a longer period is required by law.
YOUR RIGHTS
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Opt-Out: Opt out of marketing communications at any time.
- Data Portability: Request a machine-readable copy of your data.
- Withdraw Consent: Withdraw consent for data processing where consent is the legal basis.
To exercise any of these rights, please contact us using the contact information provided below.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve our services. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
CHILDREN'S PRIVACY
Our services are intended for business clients and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.
INTERNATIONAL DATA TRANSFERS
As a US-based consulting firm, your information may be stored and processed in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in jurisdictions with different data protection laws than your own.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.